Refund & Returns Policy

At Extend Fashion, your satisfaction is our top priority. We understand that sometimes a purchase may not meet your expectations, and we have designed our Refund and Returns Policy to make the process simple and convenient for you.

Conditions Eligible for Refund or Exchange

You may request a refund or exchange if any of the following issues occur with your product:

* Product is physically damaged

* Product has major defects

* Fitting issues

* Wrong item or size was delivered

* Product is lost during shipment

How to Exchange a Product

If you encounter any issue or are not fully satisfied with your purchase:

1. Contact Us Immediately

    * Call: +8801646510470

    * Message us via our Official Facebook Page or WhatsApp

2. Return to Any Outlet

    * Exchange will be allowed for the same product if available, or another product of similar or higher value.

    * If exchanging for a higher value product, the price difference must be paid.

3. Ship the Product

    * You may also ship the product to us. Once received, we will send your desired replacement.

Note: Shipping costs are only covered by us if:

* The product was delivered damaged

* The wrong item or size was delivered

* Product was lost or damaged during shipment

    Otherwise, shipping costs are the responsibility of the customer.

Important Guidelines

* Items must be unworn, unwashed, and unused, with all original tags attached.

* Opened, damaged, or incomplete products without a receipt may be denied.

* Please repack the product securely in its original packaging and include the original invoice slip and tags.

We strive to ensure every customer has a smooth and hassle-free exchange experience. Your satisfaction is our goal.